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Terms of Service

Effective Date: October 28, 2025

1. Acceptance of Terms

By accessing and using SocialSelling.AI, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily use SocialSelling.AI for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on SocialSelling.AI
  • Remove any copyright or other proprietary notations from the materials

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Service Description

SocialSelling.AI provides AI-powered social selling and marketing automation tools. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change subscription fees upon 30 days notice.

6. Communication Consent

6.1 Voice Call Consent

By using SocialSelling.AI services, you explicitly consent to receive:

  • Voice calls from our sales and support team
  • Service-related updates and notifications via phone
  • Account verification and security calls
  • Customer support follow-ups
  • Product demonstrations and training calls

6.2 Call Timing (TRAI Compliance)

In compliance with TRAI regulations, we will only call you between 9:00 AM - 9:00 PM IST. We will not make calls outside these hours unless it is a critical security or service emergency.

6.3 SMS and Email Communications

By creating an account, you also consent to receive SMS messages and email communications related to your account, transactions, service updates, and promotional offers (you may opt-out of promotional communications at any time).

6.4 Opt-Out Rights

You have the right to revoke your consent at any time by:

  • Calling 1909 (TRAI National Do Not Disturb Registry)
  • Updating communication preferences in your account settings
  • Emailing us at support@socialselling.ai
  • Informing us during any call
  • Clicking unsubscribe links in our emails

6.5 Consent Validity

Your consent for voice communications is valid for 6 months from the date you provide it. We will request renewed consent if your relationship with us continues beyond this period. You may review and update your consent status at any time in your account settings.

6.6 Relationship Declaration

By using our services, you confirm that you have an existing or intended business relationship with SocialSelling.AI for purposes including but not limited to:

  • Using our social selling and marketing automation platform
  • Receiving customer support and technical assistance
  • Participating in product trials, demos, or evaluations
  • Purchasing or subscribing to our services
  • Attending webinars, training sessions, or educational content

6.7 TRAI UCC Compliance

We comply with the Telecom Regulatory Authority of India (TRAI) Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018 and all subsequent amendments. We maintain digital records of all customer consents and will not engage in Unsolicited Commercial Communication (UCC). All communications are made through registered telecom channels with proper DLT (Distributed Ledger Technology) compliance.

Data Privacy & Security

Your phone number, call records, and communication preferences are stored securely and handled in accordance with our Privacy Policy. We do not share your contact information with third parties without your explicit permission, except as required by law.

7. Data Usage

By using our services, you grant us the right to analyze and process your data to provide and improve our services. We will handle your data in accordance with our Privacy Policy.

8. Disclaimer

The materials on SocialSelling.AI are provided "as is". We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

8. Limitations

In no event shall SocialSelling.AI or its suppliers be liable for any damages arising out of the use or inability to use the materials on SocialSelling.AI, even if we have been notified of the possibility of such damages.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in that jurisdiction.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:
Email: legal@socialselling.ai
Support: support@socialselling.ai
Address: SocialSelling.AI