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Privacy Policy

Effective Date: August 30, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and contact information (email, phone number)
  • Company information
  • Payment and billing information
  • Social media account information
  • Communication preferences

Usage Information

  • Log data and analytics
  • Device and browser information
  • IP address and location data
  • Interaction with our services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new products and services
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who work on our behalf
  • To comply with legal obligations
  • To protect rights, privacy, safety, or property
  • In connection with a business transaction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by SocialSelling.AI. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. By using our services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@socialselling.ai
Address: SocialSelling.AI, Inc.
Data Protection Officer: dpo@socialselling.ai