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We're here to help. Reach out to the right team and we'll get back to you as soon as possible.

Company Information

Bheemverse Innovation Private Limited

Product: SocialSelling.AI

Website: https://socialselling.ai

Country of Operation: India

How to Reach Us

The fastest way to get help is by emailing the team that handles your specific question. We aim to respond to all inquiries within one business day.

General & Support

support@socialselling.ai

Account help, product questions, technical issues.

Sales & Demos

sales@socialselling.ai

Plan recommendations, custom quotes, enterprise deals.

Billing & Refunds

billing@socialselling.ai

Invoices, payment issues, refund requests.

Privacy & Data

privacy@socialselling.ai

Data requests, deletion, GDPR/DPDP queries.

Legal

legal@socialselling.ai

Contracts, partnerships, legal notices.

Data Protection Officer

dpo@socialselling.ai

Formal DPO inquiries and breach notifications.

Business Hours

Our team operates from India. Live support is available during the following hours:

  • Monday – Saturday: 9:00 AM – 9:00 PM IST
  • Sunday: Email support only

In compliance with TRAI regulations, all phone communication initiated by us takes place between 9:00 AM and 9:00 PM IST. Outside of business hours, all emails are monitored and urgent issues will be addressed by our on-call team.

Response Time Commitment

  • Critical issues (platform unavailable, payment failure): within 4 business hours.
  • Account & billing queries: within 1 business day.
  • General questions and feature requests: within 2 business days.
  • Privacy & data subject requests: acknowledged within 3 business days, resolved within 30 days as per applicable law.

Registered Office

Bheemverse Innovation Private Limited is incorporated in India. The full registered office address and Corporate Identification Number (CIN) are available on request by writing to legal@socialselling.ai. Postal correspondence should be addressed to the company name above.

Existing Customers

If you already have a SocialSelling.AI account, the fastest way to contact us is by signing in to your dashboard and using the in-app help widget. Tickets created from within your account are automatically routed to the right team and include the context we need to help you faster.